Shipping Policy
Thank you for choosing Echoes.co.uk. Please review our shipping policy below for information regarding our shipping processes and delivery service.
Shipping Method:
We currently use the Royal Mail Tracked 48 service for all deliveries guaranteed within mainland UK addresses (excluding Scottish Highlands & N.I). Please note that we do not offer overseas shipping at this time.
Royal Mail Tracked 48 Delivery:
Royal Mail Tracked 48 is a guaranteed service for deliveries within mainland UK addresses (excluding Scottish Highlands & N.I), unless there is official strike action. This service aims to deliver your parcels within two to three working days after they have been processed by our team.
Delivery Timeframe:
Royal Mail Tracked 48 has a delivery aim of two days for over 94% of postcodes in the UK. However, please note that delivery times may vary depending on the specific location and circumstances.
Tracking Information:
Once your item has been dispatched, we will provide you with a tracking code via email. This tracking code will allow you to monitor the progress of your shipment until it reaches its delivery point. Additionally, Royal Mail Tracked 48 provides a photo on delivery for added security and peace of mind.
Order Processing and Dispatch:
When you place an order on a working day, it will be dispatched on the following working day. Orders placed on a non-working day will be dispatched on the next working day. You can expect to receive your order within three working days after dispatch.
Loss or Damage Coverage:
We value the safe delivery of your items. Therefore, every Royal Mail Tracked 48 item is covered against loss or damage up to £150. In the unlikely event that your package is lost or damaged during transit, we will assist you in resolving the issue and seeking appropriate compensation within the coverage limit.
Shipping Policy Updates:
Please note that our shipping policy may be subject to updates or changes. Any modifications will be communicated to you in a timely manner, and the updated policy will be effective from the date specified in the communication.
Contact Information:
For all shipping-related inquiries or updates, please contact our customer support team at info@echoes.co.uk. Kindly use the subject heading "Shipping" to ensure a prompt response.
We appreciate your understanding and cooperation. If you have any further questions or concerns, please do not hesitate to reach out to us. We strive to provide you with the best possible shopping experience.
Shipping Method:
We currently use the Royal Mail Tracked 48 service for all deliveries guaranteed within mainland UK addresses (excluding Scottish Highlands & N.I). Please note that we do not offer overseas shipping at this time.
Royal Mail Tracked 48 Delivery:
Royal Mail Tracked 48 is a guaranteed service for deliveries within mainland UK addresses (excluding Scottish Highlands & N.I), unless there is official strike action. This service aims to deliver your parcels within two to three working days after they have been processed by our team.
Delivery Timeframe:
Royal Mail Tracked 48 has a delivery aim of two days for over 94% of postcodes in the UK. However, please note that delivery times may vary depending on the specific location and circumstances.
Tracking Information:
Once your item has been dispatched, we will provide you with a tracking code via email. This tracking code will allow you to monitor the progress of your shipment until it reaches its delivery point. Additionally, Royal Mail Tracked 48 provides a photo on delivery for added security and peace of mind.
Order Processing and Dispatch:
When you place an order on a working day, it will be dispatched on the following working day. Orders placed on a non-working day will be dispatched on the next working day. You can expect to receive your order within three working days after dispatch.
Loss or Damage Coverage:
We value the safe delivery of your items. Therefore, every Royal Mail Tracked 48 item is covered against loss or damage up to £150. In the unlikely event that your package is lost or damaged during transit, we will assist you in resolving the issue and seeking appropriate compensation within the coverage limit.
Shipping Policy Updates:
Please note that our shipping policy may be subject to updates or changes. Any modifications will be communicated to you in a timely manner, and the updated policy will be effective from the date specified in the communication.
Contact Information:
For all shipping-related inquiries or updates, please contact our customer support team at info@echoes.co.uk. Kindly use the subject heading "Shipping" to ensure a prompt response.
We appreciate your understanding and cooperation. If you have any further questions or concerns, please do not hesitate to reach out to us. We strive to provide you with the best possible shopping experience.
